• Delivery Information

    UK & Southern Ireland: Goods are dispatched by the choice you select during checkout. If you are not in when the parcel arrives they will keep the package at their local depot for 7 days enabling you to pick it up. After 7 days the parcel then returns to us. Delivery takes 3-7 working days.

    Europe: Goods are dispatched by the choice you select during checkout. If you are not in when the parcel arrives they will keep the package at their local depot for 7 days enabling you to pick it up. Delivery takes 3-7 working days.

    Forwarding – Delivery – Delivery Charges

    Upon receipt of your order, we recommend that you check to see if the products delivered conform to your order or indicate if they are damaged, where appropriate, when you sign for your delivery.

    DigiDaft decides on the mode of delivery except where if specially indicated by the client. The risks associated with delivery are the responsibility of the client.

    The client can request an EXPRESS delivery (an order forwarded before 12 pm will be delivered in 24/48 hours). Chemical products are an exception to the EXPRESS delivery option. These options apply to the U.K only.

    Delivery usually takes 3-7 working days following the confirmation of your order. Delivery may take longer for areas that are not easily accessible.

    The Client must, as of reception, inspect the parcels within the legal timeframe. Please note, conditions such as “acceptance conditional upon verification” or “acceptance conditional upon opening of wrapping” have no legal value with insurers or with transporters.

    It is the Client’s responsibility to provide proof of missing or broken articles.

    DigiDaft will strive to respect the stated delivery times, but cannot be held liable for interest and damages because of late delivery and cannot accept the cancellation of an order on that basis. An order made for articles not in stock may be the object of a longer period of delay or a cancellation. If you not receive your order within the given time frame, you must file a report with DigiDaft no later than 30 calendar days following the dispatch of the parcel. An enquiry will be opened with the carrier. This may several days. Please enclose proof of ID and a sworn statement stating the delivery address and declaring that the parcel has not been received. DigiDaft is unable to give details regarding further action while the enquiry is underway.